Last Updated: 24 February 2026
PRIVACY POLICY
At Naraya Lagoon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a reservation with us.
Last Updated: 24 February 2026
PRIVACY POLICY
At Naraya Lagoon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a reservation with us.
Information We Collect
Information We Collect
We may collect the following types of information:
We may collect the following types of information:
Personal Information
Personal Information
Full name
Email address
Phone number
Billing and payment details
Identification details (for check-in purposes)
Full name
Email address
Phone number
Billing and payment details
Identification details (for check-in purposes)
Booking Information
Booking Information
Check-in and check-out dates
Room preferences
Special requests
Check-in and check-out dates
Room preferences
Special requests
Technical Information
Technical Information
IP address
Browser type
Device information
Cookies and usage data
IP address
Browser type
Device information
Cookies and usage data
How We Use Your Information
How We Use Your Information
We use your information to:
Process and confirm reservations
Communicate booking details and updates
Provide customer support
Improve our website and services
Send promotional offers (only if you opt-in)
Comply with legal obligations
We use your information to:
Process and confirm reservations
Communicate booking details and updates
Provide customer support
Improve our website and services
Send promotional offers (only if you opt-in)
Comply with legal obligations
Payment Security
Payment Security
All payments made through our website are processed via secure third-party payment providers. Naraya Lagoon does not store full credit card details on our servers.
All payments made through our website are processed via secure third-party payment providers. Naraya Lagoon does not store full credit card details on our servers.
Sharing of Information
Sharing of Information
We do not sell or rent your personal information.
We may share your data only with:
Trusted payment providers
IT service providers supporting our operations
Government authorities when legally required
We do not sell or rent your personal information.
We may share your data only with:
Trusted payment providers
IT service providers supporting our operations
Government authorities when legally required
Data Retention
Data Retention
We retain personal information only as long as necessary for:
Fulfilling bookings
Legal compliance
Accounting and reporting purposes
We retain personal information only as long as necessary for:
Fulfilling bookings
Legal compliance
Accounting and reporting purposes
Cookies
Cookies
Our website uses cookies to:
Improve user experience
Analyze website traffic
Remember your preferences
You may disable cookies in your browser settings, though some features may not function properly.
Our website uses cookies to:
Improve user experience
Analyze website traffic
Remember your preferences
You may disable cookies in your browser settings, though some features may not function properly.
Your Rights
Your Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Withdraw marketing consent at any time
To exercise these rights, please contact us using the details below.
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Withdraw marketing consent at any time
To exercise these rights, please contact us using the details below.
Data Protection
Data Protection
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
However, no online system is completely secure, and we cannot guarantee absolute security.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
However, no online system is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Updates to This Policy
Updates to This Policy
Naraya Lagoon reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with a revised date.
Naraya Lagoon reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with a revised date.
Contact Us
Contact Us
These Terms & Conditions are governed by the applicable laws of Indonesia. Any disputes shall be resolved under the jurisdiction of the relevant local courts.
These Terms & Conditions are governed by the applicable laws of Indonesia. Any disputes shall be resolved under the jurisdiction of the relevant local courts.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Bali, Indonesia Jl. Gunung Agung No. 27 Ubud, Bali
Bali, Indonesia Jl. Gunung Agung No. 27 Ubud, Bali